Need to Return a Product?
Please call before shipping returned products. You may return most new, unopened items within 14 days of delivery. Returns on items will be subject to a restocking fee of 15%. Water based products are not accepted for returns between October and April. Shipping cost is paid by customer unless the return is a result of our error you received an incorrect item.
You should expect to receive your refund within three weeks once your package is received by Contec Supply, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, have your invoice and give us a call at (801)222-0808.